Add Nodes in Bulk via Freshservice

Cloudhouse Guardian (Guardian) offers the ability to import nodes in bulk from a number of sources, including AWS, Azure, CSV files, and more. This topic describes how to add nodes in bulk via Freshservice.

Note: Any existing nodes that are detected are not re-added to your Guardian instance. If any changes have occurred on the node since the last import, the existing node is updated accordingly.

To add nodes in bulk via Freshservice, complete the following steps:

  1. In the Guardian web application, navigate to the Add Nodes tab (Inventory > Add Nodes).

  2. Click the Freshservice button. The Add Node via Freshservice page is displayed.

  3. Here, complete the following options:

    Option

    Description

    Instance URL field

    The unique URL of your company’s Freshservice instance. For example, 'https://yourcompany.freshservice.com'.

    API Key field

    The Freshservice API Key required to authenticate Guardian's access. For more information on how to source this, see Where do I find my API key?

    Filter field

    Option to filter nodes via a Freshservice query. Enter a query name to filter the results if desired.

    Request limit field

    The number of records you want to retrieve at a time. Enter a value in the field, by default this is set to '500'.

    Host name property drop-down list

    The name of the Freshservice property that you want to import the nodes from. Select an option from the drop-down list.

  4. Once you have set the correct values for each of the options displayed, click Discover Nodes to add the Freshservice nodes to your Guardian instance.

Once complete, any nodes that are detected within Freshservice are automatically added to the Detected tab (Inventory > Detected). Here, you can choose which nodes you'd like to promote to the Monitored tab (Inventory > Monitored) for regular scanning. For more information, see Detected Nodes.